Offense or Defense (The 2 Mindsets)

Good Tuesday Morning!

There are 2 mindsets in life. Just 2…

Offense
or
Defense

Offense is about “scoring points”.

Think about the person being on attack.
It’s acting on an idea, it’s making a move when you see an opportunity, it’s waking up early to grind, it’s staying late to grind, it’s taking action.

There is an ASSERTIVE nature to being on offense. You execute and you ask for apologies when you’re wrong. It’s positivity and action.

Defense is about “blocking points”.

Think about the person being defensive, or having a defense mechanism.
It’s hesitation on an idea. They talk about a move when they see the opportunity. It’s having a reason to sleep in, it’s finding the excuse to leave early, it’s complaining.

There is a PASSIVE nature to being on defense. They tell you why it won’t work or why they can’t do it. It’s negativity and excuses.

Offense is Positive

The people on offense undoubtedly MAKE things happen, and they have a more uplifting attitude about them, a CAN DO attitude, a WILL DO attitude. It sounds like positivity and the conversations enroll others to join them.

My friends, this epiphany of offense and defense is a powerful one, and when playing offense is a core value to you, opportunities really start to open up…over and over and over and over.

If You’re on Defense…

When you find yourself on defense, there are two things that can help immensely;

1. Give thanks – When you think about it, what do we REALLY have to complain about? We work in a great district, in a great region, for a fantastic company, in the country of opportunity, on a fine of a kind planet.

2. Mind sweep – Stress can bring on defense. Get that stuff OFF your mind and on to paper. Let it live in your planner, or your journal, or a note in your phone, and NOT in your brain. Then, look at the list, and get back on offense…ATTACK IT.

Here’s to LESS comfort zone, and MORE offense :-)

-NG

Teach. Trust. Outsource. SELL. COACH.

“The pessimist complains about the wind. The optimist expects it to change. The realist adjusts the sails”

Good Saturday Morning!

This time of year is all about BIG volume and NEW employees. Your “ship” has probably tripled in size!

This leads to many challenges that you don’t face on a regular basis. It calls for leadership on a level that is not required of you on a regular basis, which leads to 3 options…

1. Complain – Easiest option, and not a solution.

2. Hope for better – Easy as long as you can act naive. Not a solution.

3. Add Value to others – Not actually hard at all, but it takes leadership! Total solution.

“Slowing down doesn’t mean accomplishing less; it means cutting out counterproductive distractions and the perception of being rushed.”

Using the 3rd option will obviously cause us to make more money.

It’s about FOCUS. Where is your focus?

On doing everything even though you have triple the teammates? (Overwhelming)

Or doing the MEANINGFUL stuff, while teaching others the small stuff? (Outsourcing)

Teach and trust others to do the small things, so you can slow down with the people and impact their selling which will impact their lives!

Then you can SELL and TEACH :-)
Have a HUGE Saturday!

-NG

Stay Humble and Grind

“The people that are going to be successful are going to find advantages in any situation.” -Tim Ferriss
It’s a mindset thing. A positivity thing, and a humbleness thing…but no matter what it’s a “ME” thing. As in, no matter what we’re given in life, we can and will succeed with it.
Last night I saw a video of a kid that took 2 things that are seemingly unrelated, and is now making a name for himself off of it. 1. He works at Walmart – Yes, blue vest and all 2. He can dance. – Like REALLY dance
He’s now got videos going viral, featured on the news, etc etc. I’ll tell you this…that kid was going to be successful no matter what, it was just a matter of time and people would be paying attention to him. All it took was one Drake song/dance to get popular!
We all have our own “situation”, and career-wise they all take place at work. Then we have an area where our performance is weaker than we’d like.
We all have the same tools, we all have the same customers more-or-less, the only difference is where we put the EFFORT.
Is the effort in IMPROVING and CHANGING the approach when something isn’t working? Or is the effort in looking for a reason “we can’t”? Are we working hard AND working on the right things?
You have an advantage over everyone else, but it takes WORK to find it. Meaningful work! Stay positive and keep grinding, you’ll find it. And when you do, your success will have a VIRAL feel to it too :-)
Thank you!

-NG

“Tell Me the Story”

Good Wednesday morning!!
Most of you have heard me say, “Tell me the story” plenty of times. It’s my favorite follow up question because usually when a person tells you something, they hit 3 main points and they rush the whole thing. So by asking them to tell you the story, you’re really saying that you want ALL the details.
It works great in interviews. It works great with arguments. It works great in problem solving… And it works great with numbers!
“I’m just using the numbers to tell me the story.”
The last few days/weeks I’ve sent some messages and had some conversations where I say bold statements like, “I don’t really care about numbers.” And it’s true, because I don’t. And you shouldn’t either! The numbers just tell us a story that our eyes might miss The numbers don’t do a single thing though. As in they don’t DO anything. You and your teams DO all the things that the numbers measure.

So what story are all YOUR numbers telling you?
Numbers are ULTRA important, but what we do is NOT about the numbers. It’s about the story the numbers tell, and that story is ALWAYS about the people and their actions (or lack there of)
Pick a number today and make it your WILL POWER to move that thing. Watch, you will too, as long as you stick with it and experiment with it, and ask for advice and help, and then DO the things that are suggested :-)
Thank you!

-NG

Care

Good Tuesday Morning!
“My truest love is watching the ‘ahas’ go off in peoples minds.”
There is lots look forward to everyday when we wake up! But as I continue with my obsession of Values vs Tactics, one thing is becoming clearer and clearer…
All the things that I’ve chased over the years are truly important (Winning, SOPs, organized stores, training and binders, inventory etc etc etc…) But when I’ve ever been at the helm of a team that’s REALLY winning big, there’s been a common theme…
My passion is never tied up in the numbers. As a matter of fact, I almost ignore numbers. The passion lies in seeing how the numbers make other people feel.
I’ve always been able to FEEL that, but never been able to figure it out…until now!
It comes from a commitment to service, a desire to provide value, and a LOVE of teaching.
It’s CARE that fuels the whole thing. Care for other people.
It’s that counterintuitive part of life again! The more SELFLESS your actions, the more credit you get, the more followers you’ll have, the more success you enjoy, and accolades and awards will line your walls.
Care turns out to be true VALUE that matters most and cuts through it all :-)

-NG

Crazy Lucky (The Lottery of Life)

It’s mind boggling how lucky we are to be here.
The odds of being born a human are 400,000,000,000 to 1.
That’s so unlikely to happen that it’s practically impossible…yet here we are!
It’s like winning the ultimate lottery!!

 

So then what do we do with it??
Do you have any idea the amount of time I spent my ONE life complaining???
Do you have any idea how much time I spent working on things that add no value to anyone?
Or how much time I spent sitting on a couch doing something unproductive?

 

Someone said to me the other day that I never seem to relax. I’m working on SOMETHING at all times.
Most of that time is business related…why?
Because I love business? Yeah that’s a part of it.
Because I want to do a good job. Of course that’s part of it.

 

The main reason…it’s because being a business man gives me the opportunity to be a positive influence in other peoples lives.
That epiphany that I wrote about yesterday? I want to spread that message.
I am lucky enough to have hit the 400 Billion to one lottery that is LIFE.
And I realized recently how special that is.
And I don’t want to waste a freaking second of it now that I know what I’ve got!

 

Crazy Lucky… So I work hard doing what I love…building! :-)

 

Thank you, and good morning!

Find What You Value (The Epiphany)

My opinion is…

Values vs Tactics, values will always win!

Quick Reminder:
Tactic = A tip. An action. A life hack.
Values = A religion. A ritual. An overall philosophy on everything
Without a doubt the most powerful lesson in this has been that when I follow my Values (my heart), all the things that I used to add tactics to solve have started to take care of themselves…Examples:

Conversion –

I don’t track it, send it out, worry about it, or even talk about it!
     It’s UP 5% over the last 6 weeks w/ a 13% traffic increase.

Inventory  –

I don’t have extra things that I do this year, I don’t talk about it, and inventory audits are getting better and better.

Staffing –

Same as above, and the quality is better, there are less rehires, and we’re building something special!
       *Of course there is always exceptions, and those are the times where we DID have a 1 on 1 about some of these things.
Think hard and identify. That’s important, because you need to have the “goal” to hit.
From there you can get there with Values or Tactics…I suggest using BOTH…but just know the POWER comes from Values, the tweaks come from Tactics.
What do you value? What is so important that you can’t imagine working without it?
Another way that I’ve been saying it lately…What’s the POWER SOURCE that you plug into? What turns things kinda gray when its missing, and when it’s there, things are electric!
Mine was hard to find because I was looking for obvious things like; winning, or teaching. It wasn’t until this year, through a series of small epiphanies that I finally had MY REAL LEADERSHIP EPIPHANY, and I realized that…
-To focus on “winning” is to win small. To focus on people builds a legacy.
-Positivity has a halo effect. People can FEEL that halo and they want in on it.
-I talk less, and listen more.
-I’m more patient as I listen
-I’m more deliberate with my feedback
-I’m going to stay on the damn phone with you until you get it.
-I don’t say “my phone is always on” b/c you don’t care about phones…I tell you I am always on…and I am!
-Everything I try to do now is for others.
-Ego has evaporated.
-Anxiety for what others think has gone and we can just work on building something amazing :-)
     I’m still adjusting to this btw!
SO I ask you again….What do you value? What is so important that you can’t imagine living without it? Start there, and GO HARD because no matter how many hours you spend on that thing, the work is never done, and it’s ALWAYS enjoyable!
Thank you!

It’s Values vs Tactics (Positivity Wins)

“Positivity is a force multiplier”

I just can’t get over this positivity thing…it’s been on my mind constantly!!

It’s Values vs Tactics, and Values Always Win

I’ve embraced a lot of things in my life, from leadership to discipline to simplicity…all just feel like tactics compared to how impactful the power of optimism and positivity has been the last few months.

Tactic = A tip. An action. A life hack
Values = A religion. A ritual. An overall philosophy on everything.

The thing about positivity is that I couldn’t fake it when it tried last year.
The positive mindset is not a tactic that can be applied. It’s a value that you have to FEEL and believe in.
Once I saw the power of it, and found my path to it, and resolved my residual negativity that I’d held on to, great things have continued to happen to over and over.
Call it Karma, call it The Universe, call it Faith, call it Law of Attraction, whatever…it occurs differently to different people, but the over reaching effect that it will have is incredible!
My path to it started with YOU. I realized that all the numbers and metrics and strategies and meetings and management initiatives…they’re all just good tactics to add on top of the values that HAVE to exist first.
It’s all been AMAZING to see and do, but…

The Crazy Thing About All This Is…

All the initiates that I’ve ever tried hard to enact are just happening naturally.

I used to PUSH super hard to get compliance, or to get the team to care about this, or that, or more often try to build more culture.

Results varied from so-so, to good, but I never felt like I accomplished what I set out to do, ya know.

It never became a value, it was always a tactic that I tried to force in…UNTIL NOW
I said it recently at the end of a meeting!
A teammate says thanks to me and makes a comment about what I invest in the team, Another says that last time he said that at a meeting he got called a suck up.
He did. It was my fault

I had created the opportunity for that to happen to him, because I had been in charge of what had become a negative culture. It happened because I filled it with negative attitudes. People thought there was an agenda to everything, or was skeptical of what we did.

NOT ANY MORE!

Now, we’ve begun to build the true team and it’s built on the foundation of the right things…

The foundation of PEOPLE :-)

Thank you!

People Are the Way

This career that we have is a PEOPLE career. How we treat people. How we invest in people. How we chose people. How we interact with people. How we teach people. How we persuade people. How we lead people.
There is a ton of tactics that you can use to hep you.
Treat people as you want to be treated. Be deliberate about helping your team grow. Hire tough manage easy. Bring the energy. Never miss a moment to teach. Be charming, be yourself Lead from the front
It’s Values vs Tactics…
It comes down to this; How much do you care about people? When it’s not much, all those tactics won’t do much. When people are the single most important thing to you, those tactics are already a part of your life. The honest answer is probably somewhere in the middle of those two extremes, right? Make no mistake, when you’re values are further towards people being precious to you, your career will TAKE OFF. That one value will create culture, address issues, raise performance, build leaders, and CONSTRUCT LEGACY. It’s about loving them, putting your arms around them, and placing their needs before yours.
They don’t work for you. You work for them.
Thank you,

-NG

It’s Values vs Tactics (The Power of Positivity)

It’s Values vs Tactics, and Values Win

“Positivity is a force multiplier”

I’ve embraced a lot of things in my life; Leadership, discipline, simplicity, passion…but they all just felt like tactics that I was attempting apply.

There was a certain “staying power” that was missing.

Tactic = a tip, an action, or a life hack
Values = a “religion”, a ritual, or a philosophy on life

The value that I’m going to talk on today is the power positivity and optimism.

You Can’t Fake It

The thing about positivity is that I couldn’t “fake it until I make it” last year no matter how hard I tried.

The positive mindset is not a tactic that can be applied. It’s a value that you have to FEEL and believe in.

Once I saw the power of it, and found my path to it, I was able to resolve 30+ years of residual negativity. From that, good things have happened over and over.

What is it? And how do you get there?

Call it Karma.
Call it God.
Call it “The Universe”.
Call it the Law of Attraction.
     Whatever…

The thing is, it occurs differently to all of us, and we all take different paths to get there, but the over reaching effect that it will have on a person is incredible!

My path to positivity was trough people and work. I had to put my ego and reputation aside and go help others.

Being selfish by nature, this was not an easy thing to do! But when I said “to hell with what people say and think” I was able to go do what I wanted and created some truly special relationships.

The Crazy Thing About This…

All the tactics that I’d tried to enact just started happening naturally (leadership, discipline, etc).

All the books that I read, and all the things that I’d looked up that never “stuck” started to be automatic. Started to “just happen”.

I lost my value of “getting credit” and through that I found my path to positivity.

In my life I’d made true attempts at complaining less, acting more grateful, listening more, being a better person, etc etc etc.

But it was never a value. It was always a tactic that was being forced on top.

And we all know how well FORCING something generally turns out! ;-)

So What’s Your Path?

Of course only you can find the answer to that, but I strongly recommend examining your ego and looking at what it’s doing to corrupt your plans at personal development.

Find your guiding light (karma, god, etc) and put your best efforts into achieving the goals that get you there.

Small hint, it’s going to involve helping people in some way, I promise!

Love you!

-NG