No Expectations – That’s How You Win In Business

How in the world can you have no expectations in business and expect to win?

It’s simple, and I’m about to teach it to you in less than 2 minutes.

Business is All About High Expectations

Obviously business is highly competitive. Tracked by metrics and KPIs. At times it almost feels like it’s life or death!

Having high expectations is the name of the game…RIGHT?

After all, the higher your expectations, the better your teams performance.

Those high expectations motivate, hold accountable, and create winning cultures.

If you’re not expecting greatness, you’ll never achieve it.

Yeah, maybe…

So Here’s The Secret

Business is disproportionately about PEOPLE.

As we lead and influence others, we end up giving so much of ourselves to them and their progress.

You have to have NO EXPECTATIONS that anyone “pays you back” for that selflessness.

Now…

That’s not to say that you WON’T be paid back.

Because you will be!

Your efforts to invest in others will end up helping you in the long run.

KARMA.

But you can’t place that expectation on the person that you helped!

You see, the recipe is simple…

Give, give, give, give, give, give, give, give….

Whether it’s a customer you went out of your way for, a peer that you stayed late to help, or a subordinate that you practiced patience with…

When you GIVE with NO EXPECTATION you will win with people. That, in turn, will cause you to win in business.

Forever.

-NG

Leaders Don’t Motivate, They Inspire (and the difference between the 2)

A long time ago I had a conversation with a District Manager about motivating people. They had this big explanation as to why it was SO important.
At the end of the explanation, I aggressively disagreed…
I don’t motivate. I don’t teach others how to motivate. It’s not our job, and it’s not an effective form of leadership.
Let me explain…
I believe it is our job to FIND motivated people. Self-motivated. Driven. Ambitious.
See, motivation, to me, is an internal trait. You gotta bring it to me so I can help you do something with it.
When it’s missing, then we have to motivate people to do their job…in short, we have the wrong people.
I came up with an analogy to explain my argument:
I’d rather inspire my Varsity Team to win championships than motivate my JV Team to try harder.
 
Ahhhhhh, now inspiration…THAT’S the business we’re in!
We inspire Action. Change. Growth.
Our conversations should make people want to go do the things they struggle with.
      Maybe we add clarity…and then they see it.
      Maybe we add urgency…and they go do it.
      Maybe we show them we care, so they know we’re her to catch them if they fall.
      Maybe we teach them an easier way, so they can overcome it.
Let me explain the difference in these 2 real quick:
Motivating = Talking people into trying harder. They don’t WANT IT, and you try convince them they do. You want it for them more than they want it for themselves.
Inspiring = Challenging people to see more. They WANT IT, (bad!) and are on the right track, but on the wrong train. You help them find the right train.
If you want motivated people, you have to find them, not motivate them.
And you should check out my 7 Employee Motivation Quotes to Shake Things Up…they are NOT what you think!
Thanks 🙂
-NG